2-Day Crisis Management Plan Workshop
BCOE-CMP
Course Description
Many organizations devote substantial time and resources to risk management. But there’s a place where the predictable gives way to the unpredictable – and a risk, or combination of risks, turn into crisis.
Organizations need a range of capabilities to manage crisis effectively, including clear command structures, effective information management, common situational awareness and transparent communication etc.
OBJECTIVE
- Overview of business continuity management, crisis management plan, risk assessment, stages in managing a crisis
- Identification, damage assessment, escalation, notification and mobilization procedures, and
- Pinpoint the challenges of reviewing and coordinating emergency evacuation teams in organizations and external entities, or working with the responsible partners to develop or enhance existing plans.
AGENDA
- +Understanding Crisis
- Overview of Business Continuity Management/li>
- Sources of Crisis
- Types of Crisis
- +Planning for Crisis Management Program
- Requirements for Crisis Management and Incident Response
- Planning Team members
- Roles and responsibilities of team members
- +Risk Assessment and Crisis
- Challenges in Preparing for Incident Response and Crisis Management
- Suggested Strategies to Address Challenges to Crisis Preparation
Developing Crisis Management Plan
- +Developing Crisis Management Plan
- Components of a Crisis Management Plan
- Crisis Management Teamn
- +Overview of establishing a Crisis Communication Plan
Who Should Attend?
Senior Management, BC/DR Coordinator, Corporate Communication Team, HODs, Business & Process Owners.
For more information about the above course offerings, please contact us at +603-2106 6889 / +603-2116 5759 or write to enquiry@dri-malaysia.org
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