ALL PROGRAMS
2-DAY
2-DAY CRISIS MANAGEMENT
PLAN WORKSHOP
ALL CERTIFICATION COURSES, WORKSHOPS & PROGRAMS ARE HRDF CLAIMABLE

2 Days
BCOE-CMP
Many organizations devote substantial time and resources to risk management. But there’s a place where the predictable gives way to the unpredictable – and a risk, or combination of risks, turn into crisis.

Organizations need a range of capabilities to manage crisis effectively, including clear command structures, effective information management, common situational awareness and transparent communication etc.

OBJECTIVE

• Overview of business continuity management, crisis management plan, risk assessment, stages in managing a crisis

• Identification, damage assessment, escalation, notification and mobilization procedures, and

• Pinpoint the challenges of reviewing and coordinating emergency evacuation teams in organizations and external entities, or working with the responsible partners to develop or enhance existing plans.

Understanding
Crisis

• Overview of Business Continuity Management

• Sources of Crisis

• Types of Crisis

Planning for Crisis
Management Program

• Requirements for Crisis Management and Incident Response

• Planning Team members

• Roles and responsibilities of team members

Risk Assessment
and Crisis

• Challenges in Preparing for Incident Response and Crisis Management

• Suggested Strategies to Address Challenges to Crisis Preparation Developing Crisis Management Plan

Developing Crisis
Management Plan

• Components of a Crisis Management Plan

• Crisis Management Teamn

Overview of establishing a Crisis Communication Plan
Who Should Attend?
Senior Management, BC/DR Coordinator, Corporate Communication Team, HODs, Business & Process Owners.

For more information about the above course offerings, please contact us at +603-2106 6889 / +603-2116 5759 or write to enquiry@dri-malaysia.org

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