An accomplished Business Continuity Manager with extensive “hands on” delivery experience in Business Continuity, Crisis Management, Strategic & Operational Risk Management, IT Disaster Recovery, Transformation, Outsourcing and Risk Management Projects with history working in Financial Services, Insurance & Technology industry. A dedicated and result driven and a change agent that is determined to discover more effective ways of delivering transformational risk management programs. Holding Master Degree in International Business and enjoys being part of highly successful and productive team and thrives in highly pressurized and challenging working environment.

Badrul has been in the aviation industry for over 40 years. He began his career as an airline pilot and his passion for human factors and performance has taken him into the fields of Safety Management Systems, OSHA Training and Development, Sustainability, Audit, Business Continuity Management, and Enterprise Risk Management.

He is an Ex-President of the Malaysia Airline Pilots association and a founder member of the Malaysia Airlines Human Factors Program. In his previous leadership roles, he provided accountability in Flight Operations and the Malaysian Aviation Group’s Corporate Safety Oversight. Currently, he is accountable for Enterprise Risk & Business Continuity Management for the Malaysia Aviation Group which includes Malaysia Airlines, Firefly, MASwings, MABkargo, AeroDarat Services, Malaysia Airlines Catering, and Malaysia Airlines Berhad Engineering Services.

In his spare time, he enjoys jogging/walking and has a passion for Asian history, especially Southeast Asian history.

B.Eng (Mech) Hons, MBA, MBCI, MBCP
Business Resiliency Management, Asia Pacific
Multinational, Financial Services

Clifford’s 33 years career spans roles in Engineering, Regional P&L Management, Risk Management, Crisis Management and Business Continuity Management in organizations like Texas Instruments, Pepsi-Cola Asia Pacific, Cadbury Schweppes, The Coca-Cola Company and CrisisAsia. He is currently accountable for operational resilience for an international financial institution covering more than 70 offices across Asia.

He has successfully established regional programs for crisis management for global multinational organizations and led consulting projects with large private organizations and government linked institutions and sovereign wealth funds in Operational Risk Management, Crisis Management and Business Continuity Management.

He is a member of the TC292 led by SPRING Singapore and was part of the team which initiated the SS540; Singapore’s first BCM standard. He is Masters-certified by the Disaster Recovery Institute International (DRII) and a Faculty of the DRII certifying many practicing professionals across Asia since 2005.

He enjoys running in his spare time and spends time on web design and following up on world affairs as well as catching up with fellow professionals and practitioners keen to promote and grow the Crisis Management and Business Continuity Management industry.

Dr. Shasheela Devi Karuppiah has almost 20 years of experience in utility industry and multiple domain of ICT inclusive of Telecommunication, Systems and Applications, Information Technology (IT), Operational Technology (OT) with high expertise in functional, strategy, governance and management.

She obtained her PhD (Management) from Multimedia University, Malaysia. She has a Master of Business Administration (MBA), Entrepreneurship and a Bachelor of Science (B.Sc.) (Computer), Computer Science with First Class Honors from University of Technology Malaysia (UTM). Some of her professional certifications are Project Management Professional – PMP (Project Management Institute), Master Business Continuity Professional – MBCP (Disaster Recovery Institute International), ITIL4 and COBIT2019.

She was honored with 2 prestigious awards; the Best BCM Program Leader of the Year 2020 at the DRIKL2021 – Regional BCM & Cyber Resilience Virtual Conference & Award of Excellence by Disaster Recovery Institute (DRI). Her team was recognized and honored with the Best BCM Organization of the Year 2020 award for TNB.

She is appointed as the TNB’s BCM Circle Chairperson 2021 – 2024 and an Industry Advisory Panel member for Bachelor of Information Technology (Information Systems), Universiti Tenaga Nasional (UNITEN).

With two decades of comprehensive experience in corporate security and physical security, Victor brings a wealth of expertise in global security and risk management to the table. Presently, Victor oversees the Asia Pacific region for a leading multinational corporation in the heavy equipment industry. In this role, he plans, directs, and manages the corporate security and business continuity programs and initiatives that assure and enhance the security and safety of the employees and physical assets. Victor also has substantial expertise in crisis management, physical security, supply chain security, operations security, investigations, manufacturing security, and travel security.

Victor has held various security leadership roles and prior his current role, he was the regional security senior manager for a leading multinational corporation in the technology industry, in which he managed the development, planning, and implementation of company industrial security programs for the Asia Pacific region. In addition, Victor also served as the Corporate Social Responsibility (CSR) Ambassador at the country level.

Victor is a graduate of the University of Science Malaysia, and he holds professional designations as a Certified Protection Professional (CPP) from ASIS International, Certified Business Continuity Professional (CBCP) and Certified Risk Management Professional (CRMP) from DRI International. Victor has completed the Next Generation Security Leader Program by Security Executive Council. Also, he has attended the Cranfield Dedicated Global CEO Programme by Cranfield University (School of Management), England and completed the Professional Certification in Human Resources by Australian Human Resource Institute (AHRI).

Currently, Victor is serving as the Chairman for ASIS International Malaysia Chapter and Private Sector Co-Chair for Overseas Security Advisory Council (OSAC) Malaysia Country Chapter. He is also a State Liaison Committee member for the Malaysia Crime Prevention Foundation (MCPF) Penang chapter.

Hazreen is a BCM practitioner with more than 15 years of experience setting up and managing BCM program at several organizations in various industries namely telecommunications, IT, media & broadcasting, plant operations, e-commerce, and mining.

Hazreen is currently managing BCM and crisis management portfolio at CelcomDigi. She played a vital role in harmonizing and integrating BCM and crisis management framework for the organization in the first year of the merger process. Prior to the merger of CelcomDigi, Hazreen led the BCM initiatives in Digi Telecommunications and has successfully assisted the organization to obtain an accreditation in BCMS ISO 22301:2019.

Hazreen is certified in Business Continuity (CBCP) and Cyber Resilience (CCRP) from DRI Malaysia.

Mr. Azizul Rahman Mohd Basir currently serves as the General Manager of Group Risk Management and Sustainability at DRB-HICOM Berhad. Previously, he was the CEO of KUB Telekomunikasi Sdn Bhd, showcasing his extensive expertise in the telecommunications sector. With a solid background in telecommunications and diverse international experience, he has excelled in various areas including strategic planning, project management, business transformation, risk management, business continuity, and business process management. Throughout his career, he has held significant roles at respected companies like Telekom Malaysia, KUB Malaysia Berhad, Guinea Telecommunication, Robi Bangladesh, Webe Digital Sdn Bhd, and TM International Sdn Bhd (now Axiata).

Mr. Azizul Rahman Mohd Basir frequently shares his insights on topics such as Telecommunications, Risk Management and Business Continuity Management as a keynote speaker. He has presented at conferences, state government events, and esteemed educational institutions including Universiti Teknologi Mara (UiTM), Universiti Teknologi Malaysia (UTM), University of Nottingham Malaysia, UniMARA, and International Islamic University Malaysia (IIUM). He is also currently a lecturer at the University Kuala Lumpur Business School and contributes articles to various news portals covering corporate transformation, digital enterprise, and customer experience.

Victor Cheong, holding certifications as a Cyber Resilience Professional from Disaster Recovery Institute (DRI) International, serves as the Chief Client and Digital Officer at Sun Life Malaysia. His extensive experience in digital transformation, client experience, and business continuity management has notably enhanced client satisfaction, optimized operations, and increased digital engagement. Demonstrating resilience and strategic insight during the COVID-19 pandemic, Victor effectively managed crisis response efforts. His respectful and effective leadership has earned him several recognitions, highlighting his dedication to excellence and innovation in client services and digital transformation.

Kush Srivastava is an award winning, certified BCM Professional with 18+ years of experience in leading delivering projects across industry/sector/geography. He has extensive hands-on experience in Business Continuity Management, Risk & Crisis Management. Experience of designing the end-to-end BCMS Operations model covering creation of BCM Standard prescribed documentation, developing awareness & training content, customized testing exercising and preparing Organization for ISO 22301 certification.

He has experience in conducting Gap Assessment based Organizations current capability to respond to a crisis or disruption. Experience of preparing Organizations’ PPT (People, Process & Technology) to be “Crisis Ready”. He has experience in devising customized simulation and “Role Play” exercises covering “customer pain points” and also exploring potential strengths in organization work force to come out successful from adversity and crisis situation.

He has very good understanding of local culture and “what it takes for Organizations for being resilient”. Kush can assess, design and implement business continuity & crisis readiness across Organization with due alignment & integration of Incident Mngt Plans, Emergency Response Plans, Crisis Management Plans, Business Continuity Plans, IT DR Plans & Media Response Plan across business lines in the organization

Mun Yen leads the risk management functions of Securities Commission Malaysia (SC), which cover systemic risk management of the capital markets, enterprise risk management of the SC as well as crisis management and business continuity management of both capital markets and the SC. He has more than 30 years of combined experience in supervision, enterprise and systemic risk management, policy development in the capital markets and finance sector. He holds a Master Business Continuity Professional certification from Disaster Recovery Institute International.