About

Clifford Seow is a distinguished leader in business continuity and resilience management with over 33 years of experience. He has been instrumental in advancing BCM practices across the Asia-Pacific region and serves as a thought leader in disaster recovery and organizational resilience. He is currently accountable for operational resilience for an international financial institution covering more than 70 offices across Asia.

Professional Background

Throughout his career, Clifford has held senior positions in various multinational organizations, where he developed and implemented comprehensive business continuity strategies. His expertise spans crisis management, disaster recovery planning, and building organizational resilience frameworks.

Expertise

• Business Continuity Management
• Disaster Recovery Planning
• Crisis Management & Response
• Operational Risk Management

Certifications

• Master Business Continuity Professional (MBCP)

About

Badrul brings over four decades of experience in the aviation sector. He commenced his career as an airline pilot and has since established himself as a seasoned Chief Risk Officer with extensive expertise in the airlines and aviation industry.

He previously served as President of the Malaysia Airline Pilots Association and is a founding member of the Malaysia Airlines Human Factors Program. In prior leadership positions, Badrul provided oversight and accountability in Flight Operations and Corporate Safety for the Malaysian Aviation Group.

In his current capacity, he is responsible for Enterprise Risk and Business Continuity Management across the Malaysia Aviation Group, encompassing Malaysia Airlines, Firefly, MASwings, MABkargo, AeroDarat Services, Malaysia Airlines Catering, and Malaysia Airlines Berhad Engineering Services.

Expertise

• Enterprise Risk Management,
• Business Continuity Management
• Sustainability
• Commercial Aviation
• Safety Management Systems

Certifications

• Diploma in Safety Management Systems

About

Dr. Shasheela Devi Karuppiah has over 20 years of experience in the utility sector, spanning ICT domains such as Telecommunications, IT, OT, and Systems & Applications. She is currently Head of the Transformation Management Office (TMO) at Universiti Tenaga Nasional (UNITEN), where she leads organizational renewal and major change programs that strengthen governance, agility, and institutional resilience.

She holds a Ph.D. in Management, MBA (Entrepreneurship), and B.Sc. (Computer Science, First Class Honours). A certified MBCP, PMP, ITIL 4, and COBIT 2019 professional, she was the first Malaysian inducted into the Order of the Sword & Shield National Honor Society (DRI 2024, USA) and serves as an industry SME on the DRI Malaysia BCM Committee 2024. Her leadership earned the Best BCM Program Leader and Best BCM Organization of the Year 2020 awards.

Expertise

• Business Continuity Management
• Information Security Management System (ISMS)
• IT Audit and Governance
• Risk Management

Certifications

• Master Business Continuity Professional (MBCP)
• COBIT® 2019 Foundation Certificate
• Project Management Professional (PMP)

About

Victor is a seasoned security leader with over 20 years of experience in corporate security and risk management. He currently oversees security for the Asia Pacific region of a Fortune 150 heavy equipment company, managing physical security, business continuity, crisis response, supply chain security, and travel security.

He holds a degree from the University of Science Malaysia and top industry credentials including CPP, CBCP, and CRMP, along with executive training and certification from Cranfield University, the Security Executive Council and Australian Human Resource Institute. Victor is a 2024 Southeast Asia OSPAs award winner and Global OSPAs finalist.

He also serves as the Private Sector Co-Chair for Overseas Security Advisory Council (OSAC) Malaysia, a Board of Director in the ASIS International Asia Pacific Board and State Liaison Committee member for Malaysia Crime Prevention Foundation (MCPF) Penang.

Expertise

• Corporate Security
• Risk Management
• Business Continuity Management
• Crisis Management

Certifications

• Certified Business Continuity Professional (CBCP)
• Certified Risk Management Professional (CRMP)
• Certified Protection Professional (CPP)

About

Hazreen is an accomplished Business Continuity Management (BCM) practitioner with over 15 years of extensive experience in establishing, implementing, and managing BCM programs across diverse industries, including telecommunications, information technology, media and broadcasting, plant operations, e-commerce, and mining.

In her current role at CelcomDigi, Hazreen leads the organization’s BCM and Crisis Management portfolio. She has been a key driver in the successful harmonization and integration of CelcomDigi’s Business Continuity Management and Crisis Management frameworks post-merger, reinforcing the company’s operational resilience and strategic alignment.

Prior to the merger, Hazreen spearheaded numerous Governance, Risk, and Compliance (GRC) as well as BCM initiatives across various organizations. Her achievements include streamlining governance documentation across group entities, establishing a dedicated business recovery site to enable rapid restoration of operations, and successfully leading BCM implementation in one of the organisations that she had worked with to achieve ISO 22301:2019 Business Continuity Management System (BCMS) accreditation.

Beyond her professional pursuits, Hazreen enjoys reading and traveling in her spare time, drawing inspiration and fresh perspectives from new experiences and cultures.

Expertise

• Risk Management
• Business Continuity Management
• Crisis Management
• Governance
• Compliance

Certifications

• Certified Cyber Resilience Professional (CCRP)
• Certified Business Continuity Professional (CBCP)

About

Mr. Azizul currently serves as the General Manager of Group Risk Management and Sustainability at DRB-HICOM Berhad.

Prior to joining DRB-HICOM Berhad, he was the CEO of KUB Telekomunikasi Sdn Bhd, a telecommunication infrastructure and network solution service provider with expertise in broadband, mobile, and private radio access.

With a solid background in telecommunication and international experience, his experience spans various areas, including strategic planning, project management, business transformation, risk management, business continuity, and business process management.

Throughout his career, he has held significant roles at respected companies like Telekom Malaysia Berhad, KUB Malaysia Berhad, Rep. of Guinea Telecommunication, Robi Bangladesh, Webe Digital Sdn Bhd and TM International Sdn Bhd (now Axiata).

Expertise

• Business Continuity Management
• Risk Management
• Strategic Planning and Business Transformation

Certifications

• Associate Business Continuity Professional (ABCP)
• Project Management Professional

About

Victor Cheong helps leaders turn CX into resilient, self-sustaining growth by connecting OKRs, applied AI, and agile delivery. As Chief Client & Digital Officer at Sun Life Malaysia and a member of DRI Malaysia’s BCM Committee, he builds systems that scale care, speed decisions, and strengthen resilience across regulated environments. During COVID-19, he supported enterprise crisis response, bringing crisis-tested BCM and DR into everyday execution. His work has lifted client satisfaction, deepened digital engagement, and kept service steady under pressure in regulated industries..

Expertise

• Client Experience (CX) & Digital Transformation
• Business Continuity Management
• Disaster Recovery
• Applied AI and Agile Delivery

Certifications

• Certified Cyber Resilience Professional (CCRP)
• Associate Chartered Governance (ACG) professional

About

Kush Srivastava has won many international awards & is a certified BCM & Resilience Professional with over 2 decades of experience in leading & delivering projects across industry/sector/geography. He has extensive hands-on experience in Business Continuity Management, Risk & Crisis Management, IT Disaster & Cyber Resilience and Organization Resilience planning.

He has experience in conducting Gap Assessment based on clients’ current “Crisis Readiness” of its PPT (people, process & technology) & its dependencies. He has extensive experience in crisis & risk management domains having developed customized “role play” exercises & training sessions covering clients “pain points”. He has advised Client Boards’/Senior Management on end-to-end organization resiliency strategy covering cyber, AI-ChatGPT options & innovation while using “technology as an enabler” and linking of different management plans of business continuity, risk, IT DR, crisis and cyber response, etc.

Expertise

• Business Continuity Management (BCM)
• Cyber Resilience (CR)
• Crisis Management (CR)
• Risk Management (RM)
• Supply Chain Risk Management (SCRM)
• IT Disaster Recovery (IT DR)
• Organization Resilience Structuring (ORS)

Certifications

• Certified Business Continuity Professional (CBCP)

About

Mun Yen leads the risk management functions of Securities Commission Malaysia (SC), which cover systemic risk management of the capital markets, enterprise risk management of the SC as well as crisis management and business continuity management of both capital markets and the SC.

He has more than 30 years of combined experience in supervision, enterprise and systemic risk management, policy development in the capital markets and finance sector. He holds a Master Business Continuity Professional certification from Disaster Recovery Institute International and is also a committee member of the Malaysian Standard Development Board - Technical Committee on Risk Management.

Expertise

• Enterprise Risk Management
• Business Continuity Management
• Crisis Management

Certifications

• Master Business Continuity Professional (MBCP)